.Five9 (FIVN) has actually been actually granted the 2024 Aragon Research Study Technology Honor for Artificial Intelligence Get in touch with Centers and also named an Innovator in 2 Aragon Analysis Entire world rumors: artificial intelligence Broker Operating Systems in the ICC, 2025, and also Intelligent Contact Center, 2025. The business was actually identified as the most critical supplier in the artificial intelligence Broker Platforms report.At the center of Five9’s advancement is their eyesight for The brand new CX, where Artificial Intelligence Agents and also AI-empowered Human being Professionals team up to deliver hyper-personalized customer expertises. The provider recently offered brand new innovations consisting of Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Agents.The honor appeared at Aragon Transform 2024 on December 10, 2024, recognizing Five9’s visionary use innovation in market advancement and also disruption.Five9 (FIVN) ha ricevuto il premio Aragon Study Innovation Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Leader in as a result of rapporti di Aragon Analysis World: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand-new CX, jumped Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Research study Technology 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Analysis Planet: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 Artificial Intelligence Brokers. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Study 2024 pour les Centres de Connect with AI et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Analysis Globe: Plates-formes d’Agents AI dans l’ICC, 2025, et Center de Connect with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight put The brand new CX, ou00f9 Brokers AI et Professionals Humains soutenus par l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et Los Angeles interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research Innovation Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Research study Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Vision fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was actually also named a Leader in The Aragon Study Planet for AI Representative Platforms in the ICC, 2025 and also Aragon Analysis Planet for Intelligent Contact Facility, 2025. SAN RAMON, Calif.– (BUSINESS CORD)–.
Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, has been actually named a victor of the 2024 Aragon Research Study Technology Award for Artificial Intelligence Connect With Centers. Furthermore, Five9 has actually been actually called a Forerunner in two Aragon Research Globe reports: artificial intelligence Broker Platforms in the ICC, 2025, and Intelligent Connect With Facility, 2025. This awareness coming from Aragon Research study emphasizes Five9’s position as an innovator in AI-elevated CX.
The Artificial Intelligence Representative Operating Systems in the ICC, 2025 report roles Five9 as the absolute most
strategic vendor ranked in
the document, recognizing Five9 s tactical sight for AI-driven advancement in CX. At the primary of this technology is actually Five9’s outlook for The brand-new CX where Artificial Intelligence Representatives and AI-empowered Human Brokers team up to provide hyper-personalized, effortless consumer expertises. By empowering services to deliver transformative customer interactions while lessening costs and also improving performance, Five9 is actually establishing brand-new criteria for AI-powered answers in the connect with facility business.
AI is actually fundamental for developing awesome client knowledge, and our company are honored to become pinpointed through AragonResearch as cutting-edge for our efforts to drive the smart call center ahead, pointed out Jonathan Rosenberg, Principal Technology Officer as well as Director of Artificial Intelligence, Five9. Our emphasis has been, as well as will certainly continue to be actually, assisting services supply those adventures with simple resources as well as abilities. Along with each new advancement, our team take an advance for each Five9 and also for the industry as a whole.
The Aragon Analysis Innovation award pinpoints carriers leveraging lofty use innovation to not just conform as markets modify, yet to actively interrupt and also update exactly how their markets will certainly progress. Five9 was officially presented with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Research honors ceremony.Five9’s commitment to innovation, particularly its own vision for mixing artificial intelligence Agents as well as AI-empowered Person Representatives, is actually preparing a brand-new requirement for exactly how companies may provide hyper-personalized and also seamless customer experiences, said Jim Lundy, Creator, Chief Executive Officer as well as Lead Expert, Aragon Investigation. This honor as well as report id builds on Five9’s devotion to supplying AI advancements for CX.
Earlier this year, the business presented brand-new advancements, featuring Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Agents, that improve the means companies move toward CX, driving much better results for each consumers and also agents. Regarding Five9. The Five9 Smart CX System, powered by Five9 Brilliant AI, supplies a comprehensive suite of services to energy AI-elevated customer adventures that provide better organization outcomes as well as Take Joy to CX.
Our unified cloud-native offering permits hyper-personalized customer experiences and also more equipped workers, creating every consumer interaction even more hooked up, effortless, and private. Counted on by 2,500 +customers and 1,400+ partners internationally, Five9 unites the electrical power of AI, our platform, as well as our individuals to drive AI-elevated CX.For more information, browse through www.five9.com. Interact with our team @Five9, LinkedIn, Facebook, Weblog.
u00a9 2024 Aragon Research, Inc. and/or its Affiliates. All Legal rights Set aside.
The id of an Aragon Investigation honor winner is actually certainly not an endorsement by Aragon Study of any supplier, product, or even company. Perspective resource variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Director. Press@five9.com. Resource: Five9.
FAQ. What significant honors carried out Five9( FIVN) win in 2024 coming from Aragon Investigation? Five9 gained the 2024 Aragon Research Development Honor for AI Connect With Centers and was named a Forerunner in pair of Aragon Analysis Planet documents: artificial intelligence Representative Operating Systems in the ICC, 2025, and also Intelligent Connect With Facility, 2025.
What brand-new AI items did Five9( FIVN) offer in 2024? Five9 introduced Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Agents to enhance consumer knowledge monitoring.How performs Five9’s( FIVN )BRAND-NEW CX eyesight influence customer support? Five9’s brand-new CX sight incorporates AI Professionals along with AI-empowered Human Brokers to deliver hyper-personalized, easy clientknowledge while minimizing prices and boosting productivity.
What was actually Five9’s( FIVN) key position in the Aragon Research study World 2025 record? Five9was actually positioned as the most strategic seller in the AI Broker Operating Systems in the ICC, 2025 document, acknowledging their calculated sight for AI-driven technology in CX. When did Five9( FIVN) acquire the AragonResearch Study Development
Honor
?
Five9 was actually formally offered along with the award on December 10, 2024, at the Aragon Transform 2024 awards event.